Phone Calls AFTER the Order

What a great service it would be if you purchased something (especially if you spent a lot of money) and someone actually called to make sure you were happy with the product and to see if you had any questions.

I've started doing this and because I get mostly voice mail messages, it really only takes 5 to 10 minutes to get through a whole list of people who purchased at a party. I just leave a quick message to tell them I wanted to make sure they were happy with what they ordered & that if they have any questions or if there's anything else I can do for them, to just let me know.

When I do get to talk with someone, I almost always get a VERY positive response & they usually thank me for calling. I also usually get very positive reviews on the products they ordered, which makes me finish the calls feeling even better about the great products I sell. And on the occasional call where someone has a problem with a product, it allows me to fix it quickly for them so they don't get a bad taste in their mouth for our company because a lot of times they might never have contacted me & instead just felt like the product didn't live up to their expectations.

Try some phone calls this week. Call those who have received their product in the last week & see what results you get. Remember to have their receipt handy so you know exactly what they ordered when you are talking with them!